General

• What are the system requirements for the Kiddix Platform?
  
  
• I heard the Kiddix Platform is an operating system, what does that mean?
  
  
• I heard the Kiddix Platform was built on Linux.  What is Linux?
  
  
• What distribution of Linux is Kiddix based on?
  
  
• What is your return policy?
  
  
• Can I resell my Kiddix license? / What is your resale policy?
  

Installation


Kiddix Bootup / Startup
Monitor & Display

• Why is the display on the monitor slow?
  
  
• Why do application windows take a long time to repaint?
  
  
• Why do 3D games run slowly?
  
  
• Kiddix doesn't show any graphics, instead I see a lot of text and a login: prompt.
  
  
• My monitor says "Out of Range" or a similar message.
  
  
• Odd images appear before the Kiddix login screen appears.

Kid & Parent Desktop

• The kids desktop has frozen or just displays the background without icons.  What should I do?

• The application's 'X' button doesn't work  How do I close it?

• I put a cdrom/usb stick in the drive but I can't see the icon?

• I see the error "Cannot talk to Klauncher." when trying to open the filemanager.

• How do I immediately log out of my account?

• I set up a Gmail account for my child, but the Kiddix Email application can't download any messages.

• Does the Kiddix Email application support my child's webmail account? 

• When launching the web browser on the kid desktop I receive an error connecting to the proxy server.

Sound


Printing


Networking & Wireless

• How do I configure a wireless network?

• How does my child connect to the wireless internet?

• Why isn't my wireless connecting?

• Can you recommend a wireless adapter for use in Kiddix?

• Does Kiddix support static ip addressing?
  
  
• Kiddix isn't detecting my wireless adapter.
  

3rd Party Software